How We Support People

Expert, nurse-led support across the full spectrum of care—from learning disabilities and complex medical needs to holistic, everyday wellness.

Specialist Complex Needs Support

Expert care for individuals with complex physical, learning, and behavioural needs, delivered by highly trained professionals.

Positive Behavioural Support

Understanding root causes of challenging behaviour and teaching communication skills to promote independence and wellbeing.

24/7 Clinical Oversight

 

Round-the-clock support with NMC registered nurse oversight ensuring safety, dignity, and clinical excellence.

Person-Centred Care Planning

Tailored support plans that put the individual at the heart of everything we do, promoting choice and independence.

Why Families Choose Us

We know how important it is to find care providers who truly understand your loved one. Here's what sets us apart:

Registered Nurse Oversight
All care planned and overseen by specialist registered nurses with learning disability expertise

Person-Centred Approach
We take time to understand each person's unique communication style, preferences, and needs

24/7 Clinical Support
Round-the-clock on-call service for existing clients, always here when you need us

CQC registered, BILD accredited, with £10 million specialist insurance

Care that feels calm, consistent and safe — with clear governance.

Availability

24/7 On‑Call

Regulation

CQC Registered

Protection

£10m Specialist Insured

Practice

NMC Registered Nurse Oversight

Positive Behavioural Support (PBS) & Complex Needs

We specialise in supporting complex needs. We reject reactive management, focusing instead on understanding the root cause of challenging behaviour and teaching new communication skills to promote independence.

 

  • BILD-Accredited Safety: We hold the PROACT-SCIPr-UK® license, guaranteeing safe, consistent, and proactive support that meets the highest national standards.

  • Prevention First: Our strategy is built on 70% proactive intervention, which reduces distress and minimises the need for restrictive practices.

Meet our team

Ryan Spears

Clinical and Safeguarding Lead

Siobhan Mcerlean

Registered Manager

Oliver Hartman

Senior Support Worker

Funding Options & Payment Information

Need help with funding applications?

Our friendly team guides you every step of the way, and our upfront pricing ensures complete clarity.

NHS Funding

Private Funding

Local Authority Funding

Direct Payments

Testimonials

"Inclusive Care Options has made the world of difference to my sons life - his behaviour and quality of life has vastly improved".

KM

"The team are like family, they really care and go above to improving the lives of those they work with."

AO

"After having multiple care providers, its a pleasure to have a provider who listens, and who has the expertise to manage my daughters complex medical needs"

JB

CQC Registration - 
We are registered with the Care Quality Commission (CQC).

Quality Assurance - 
Regular audits, client feedback surveys, and staff training.

Adherence to Standards - 
Adherence to national care standards and best practices. We consistently exceed CQC standards in areas such as client safety, staff training, and care planning.

 

Our commitment to continuous improvement ensures the highest standards of care.

Contact us

We're here to answer your questions and discuss how we can support you or your loved one

We typically respond within 24 hours during office hours

When We're Available:


Mon - Fri: 07:00am - 5:00pm

Saturday: 07:00am - 5:00pm

Sunday: 07:00am - 5:00pm

24/7 On-Call Support

24/7 on-call service available for existing clients